After Sales: Dedicated & Experienced Support
DC Norris North America is committed to providing excellence − not only in the products we sell − but also in our after-sales service. It is our goal to continue to improve upon our levels of product quality and customer service to exceed customer expectations.
Customers are guaranteed a dedicated and experienced support team to ensure that they get the highest quality performance from any DC Norris North America equipment once purchased. With expert technical support available in-house, DC Norris North America can respond quickly to any faults or problems you may have with your equipment. We are committed to maintaining your equipment at optimum efficiency thus reducing the risk of process downtime and increasing productivity.
SERVICE ENGINEERS & FOOD PROCESSING EQUIPMENT PARTS/SPARES
Our service engineers are friendly, courteous, and have a high degree of expertise and knowledge on all equipment that we supply. They can visit your site to assist with any technical issues, advise on the best parts for your equipment, and carry out any required installation. They are backed by a comprehensive stock of spare parts which are available for immediate dispatch to anywhere in the world.
TRAINED, EXPERIENCED EXPERTS IN INDUSTRIAL FOOD PROCESSING HEALTH & SAFETY
All our engineers are trained in health and safety and will arrive on-site trained not ready to face the food and drink safety issues unique to your industry.
All DC Norris North America site welders are Zurich coded welders and all of our electricians are certified and up–to–date with I.E.E regulations