SPARES & SERVICE DEPARTMENT HOURS
Our spares department offers personal and attentive customer service between the hours of 9 am EST and 5 pm EST, Monday – Friday.
HOW TO CONTACT OUR SPARES DEPARTMENT:
More About Spare Parts from DC Norris
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All parts are original parts from original drawings matching original specifications
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We offer next day delivery upon ordering for items stocked in our onsite warehouse in Michigan
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We have original operations and machine manuals available (you provide the serial number)
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A custom-priced spare parts list is available upon request. This list highlights critical parts to keep in your inventory
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We hold thousands of spare parts in inventory in our US and UK warehouses
SAMPLE OPERATIONS MANUAL

After-Sales Service & Spare Parts
DC Norris is internationally recognized for the quality and attention to detail poured into all of the industrial and commercial food processing equipment we manufacture. Following the installation of DC Norris equipment, clients in North America and Canada receive dedicated after-sales service and spare parts from our team based in Traverse City, Michigan.