Nigel McGinn – Vice President of Operations
“We are a leading manufacturer of gourmet soups for the US food industry, typically serving foodservice operators, grocery retailers and restaurants, and were looking for a new and flexible system to reduce our processing times, improve on our already excellent product quality and give us more flexibility. We contacted DC Norris to inquire about their innovative food processing solutions, in particular, the feasibility and benefits of installing their Jet Cook Steam Infusion System into our brand new production facility in the US. After a successful presentation to our team, we visited DCN in early 2013 where our chefs were able to extensively trial products in their state-of-the-art product development kitchen.
Following the great success of the trials, we placed an order for a large Soups and Stock Production line, incorporating the world leading DCN Jet-Cook Steam Infusion System. Once installed we found the production times using Steam Infusion to be dramatically quicker than our previous traditional systems, whilst giving excellent finished product quality with no burn-on contamination. The support of the DC Norris technical team in the UK and their recently opened office in the USA has been first class. We look forward to working with DC Norris again in the future, especially as we plan to grow our business and further develop our product range.”