Spare Parts & Service for Our Food Processing Equipment
Parts & Service
Keeping your production line running is a primary concern. DC Norris North America stocks many genuine OEM spare parts for the full portfolio of equipment we distribute, and our team is available to help you get what you need, when you need it.
As the exclusive US and Canadian distributor for the manufacturers we represent, we supply original parts from original drawings to original specifications. No substitutes, no compatibility guesswork.
What We Offer:
We hold many spare parts in inventory across our warehouses in Traverse City, Michigan and the UK. For items in stock in our Traverse City facility, we offer next-day delivery upon ordering. Our team can help you identify the right part quickly, with access to original operations and machine manuals by serial number.
Every piece of equipment has components that wear. We can provide a custom-priced spare parts list for your equipment, identifying the critical items worth keeping on-site so that routine maintenance stays on schedule and unplanned downtime doesn’t interrupt your production calendar.
Our parts department operates Monday through Friday, 9am to 5pm EST. Reach us by phone at (231) 935-1519 or by email at mail@dcnorrisna.com. When you contact us with a serial or part number, we can pull your equipment’s original documentation and get you exactly what you need.
FREQUENTLY ASKED QUESTIONS:
What parts does DC Norris North America stock?
We stock thousands of spare parts across our US and UK warehouses, covering the full DC Norris Group portfolio of equipment we distribute. All parts are original components from original drawings matching original specifications.
How quickly can I receive parts?
For items held in our Traverse City, Michigan, warehouse, we offer next-day delivery upon ordering. Lead times for non-stocked items vary depending on the component and its origin.
How do I find the right part for my equipment?
Contact our parts team with your equipment’s serial number. We have access to original operations and machine manuals and can identify the correct part for your specific unit. Reach us Monday through Friday, 9am to 5pm EST at (231) 935-1519 or mail@dcnorrisna.com.
Can I get a list of recommended spare parts to keep on-site?
Yes. We offer clients a custom-priced spare parts list upon request. This list identifies the critical components worth holding in your on-site inventory so that routine maintenance can always be completed on schedule. To inquire about a custom-priced spares list for your specific systems, contact us at mail@dcnorrisna.com or complete our inquiry form.
Do you supply parts for equipment that was not purchased through DC Norris North America?
Our parts service is designed for the equipment portfolio we distribute. Contact our team with your equipment details, and we can advise on what we are able to support.
NEED SPARES OR EQUIPMENT SERVICE?
